Returns Policy


What is the BioELife 30-day Satisfaction Guarantee? Can I return a BioELife product?

At BioELife, we stand behind our products 100 percent. We work hard to ensure that our quality is second to none. We’re so convinced our products will make a difference you can actually feel, that if any product doesn’t meet your expectations, we want you to send it back within the first 30 days of delivery and we will happily give you the opportunity to exchange for another product or receive a full refund. It’s that easy. Contact us within 30 days of receiving your product shipment and if we can’t make the situation right, a refund will be issued and an auto email will notify you of that transaction. If you purchased our product through a BioELife distributor or retailer, go to the original purchase location for any return or exchange. Please contact us at or 1-888-712-1047 with any questions or concerns.